DeshiPOS ("we", "us", or "our") provides point-of-sale and business management software to shops, restaurants, and wholesalers. This Privacy Policy describes how we collect, use, and protect your information when you use our website, apps, and services (together, the "Services").

By using DeshiPOS, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

We collect only what we need to run the Services for you:

• Account details — your name, business name, email, and phone number when you sign up.
• Business data — products, prices, inventory, sales, and customer records you add to your account.
• Payment information — billing details processed securely by our payment partners; we do not store full card numbers.
• Usage data — device type, browser, IP address, and how you interact with the Services, to keep them reliable and secure.

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Process transactions and send receipts, invoices, and important notices.
• Offer customer support and respond to your requests.
• Detect, prevent, and address fraud, abuse, and security issues.
• Send product updates and offers — only where you have not opted out.

We do not sell your personal information. We share data only in these limited cases:

• Service providers — trusted partners (hosting, payments, messaging) who process data on our behalf under strict confidentiality.
• Legal requirements — when required by law, regulation, or a valid legal request.
• Business transfers — as part of a merger, acquisition, or sale of assets, with notice to you.

We protect your data with industry-standard safeguards, including encryption in transit, access controls, and regular backups. While no system is perfectly secure, we work hard to keep your information safe and to notify you promptly of any incident that affects you.

We keep your information for as long as your account is active or as needed to provide the Services. We may retain certain records to comply with legal, tax, or accounting obligations. When data is no longer needed, we securely delete or anonymise it.

You are in control of your information. You can:

• Access, update, or correct your account details at any time.
• Request a copy of your data or ask us to delete it.
• Opt out of marketing emails using the unsubscribe link.

To exercise any of these rights, contact us using the details below.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings, though some features may not work without them.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Please review this page periodically to stay informed.

If you have any questions about this policy or how we handle your data, reach out to us:

• Email: support@deshipos.com
• Address: House 761/A, Road 11, Avenue 6, Mirpur DOHS 1216, Bangladesh